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Privacy Policy

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HOW DO WE COLLECT THIS INFORMATION?

 

  1. We receive, collect and store any information you enter on our website or provide us in any other way (such as through a booking or contact form). In addition, we use Cookies to collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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HOW DO WE COLLECT THIS INFORMATION?

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  1. When you take an action on our website - such as browsing one of our pages or filling out a contact form- we collect personal information you give us such as your name, phone number, and email address. Your personal information will be used for the reasons stated below.

 

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

 

  1. We collect your personal information to improve both our visitor's overall experience, both on our website as well as on other channels. Your information will be used for:
     

  • Ongoing customer assistance and technical support

  • Personalized service-related notices and promotional messages, such as promotional emails, texts, and targeted advertising on social media and other digital platforms

  • Improving guest experiences

  • Conducting research and analysis

  • Perform other business activities as needed, or as described elsewhere in this policy

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HOW DO WE STORE, USE, SHAR AND DISCLOSE YOUR PERSONAL INFORMATION?

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  1. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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HOW WILL WE COMMUNICATE WITH YOU?

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  1. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS

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  1. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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DO WE USE COOKIES AND OTHER TRACKING TOOLS?

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  1. We use cookies and third-party tools (such as the Meta Pixel) to collect your information and improve your guest experience, as well as provide targeted marketing and advertising on external sites. The types of cookies we use are as follows:​

    1. ​Essential Cookies
      These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

    2. Marketing & Third-Party Cookies
      These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

    3. Functional Cookies
      These cookies collect data to remember choices users make to improve and give a more personalized experience.

    4. Analytics Cookies
      These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.

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HOW CAN YOU WITHDRAW (OPT OUT) OR ADJUST YOUR CONSENT

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  1. If you don’t want us to process your data anymore, please contact us at info@loveandlaughvenue.com.

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PRIVACY POLICY UPDATES

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  1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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QUESTIONS AND CONTENT INFORMATION

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  1. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@loveandlaughvenue.com.

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